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Please activate and download your off on: https://setup.off.com. Don't download off before you activate from here.
Off Home and Business 2016 for Mac is designed for users and small businesses that want Off with the power of Outlook for email, calendars, and contacts. It’s the Off you know and trust, updated to take advantage of Mac features, including Retina display and full screen view.
MS Off 2016 helps you to do your best work - anywhere, anytime and with anyone. New, modern versions of the classic desktop applications, Word, Excel, PowerPoint, Outlook, and OneNote, are built for maximum productivity. You'll quickly produce professional documents with rich authoring features, design controls for pixel-perfect layouts and intuitive tools to help you make the most of your data. You'll have access to your docs in the cloud whenever you need them. With your documents stored online, it's easy to get your team on the same page. Share, present and work together on projects with built in team collaboration tools across the suite.
1. 購買後多久會收到序號？在哪裡可以查詢？
序號會在購買後 3–5 分鐘內自動發送，請前往「我的訂單」查看並領取。
2. 如果無法啟用序號，該怎麼辦？
無法啟用序號的原因有很多，最常見的是您電腦的作業系統版本與所購買的序號類型不相容。
請先確認您使用的系統版本（如 Windows 專業版）是否符合該序號的需求。
若不符合，請聯繫我們 24 小時線上客服，我們會立即協助您更換序號。
3. 要如何申請退費或更換序號？
若您希望申請退費或更換，請聯繫我們 24 小時線上客服，並提供以下資訊：
• 訂單編號
• 相關截圖（如啟用失敗訊息、購買記錄等）
我們會盡快為您處理。
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若是銀行或信用卡付款，則依照各銀行作業時間與地區政策，約需 7–10 個工作天。
若您對退費進度有疑問，歡迎隨時聯繫我們的客服團隊。
